Warranty

Pre-Owned Mac Warranty

          • All our pre-owned devices from 2012 include 30-day / 3-Month (Item Specific) that can be extended to 6 months or 1 year.
          • Warranty covers tech support and hardware failures not caused by software, accidental damage – i.e. liquid or by impact.
          • Our techs will be available to troubleshoot software issues by phone or email.
          • For warranty work on hardware, we split the shipping fees, you pay to ship to us, we pay to return to you.
          • Items on Special include a 30-day Warranty which can be extended. 


          New Macs and other Devices


          • Contact us within 7 days of receiving your item(s) for a request for return
          • Returns must reach us within 10 business days after a request for return has been assigned*
          • A 15% restocking fee will be applied on all opened product packaging with shrink wrap removed (if applicable)
          • All return shipping charges are the responsibility of the customer
          • Configure to order / Special order  (CTO) computers are not returnable