Returns Policy


100% Satisfaction Guarantee Policy

Within 7 days of receiving your pre-owned device, if you are not 100% satisfied for whatever reason, you're welcome to return the purchased item for an exchange or upgrade.

  • A R100 restocking fee would apply.     
  • One exchange or upgrade per purchase.


Procedure to return items under Warranty or 7-day Return Policy

  • Contact customer services to request a return of the device. Sales@secondbite.co.za or 072-192-8866
  • Once request is approved, ship the item to our offices in Bryanston, JHB with insurance. (A delivery waybill can be purchased from us at a nominal fee.)