Warranty

3 Day INSPECTIONS PERIOD

  • Customer satisfaction is guaranteed. 
  • All Macs have a 3-day-inspection-period money-back guarantee to ensure the item received is as it was described. 
  • If you are unsatisfied with the purchase please notify us within 3 days of receiving it. 
  • The customer is responsible for shipping charges for returned items unless the product is not as described. 
  • Refunds will be issued once the item is returned and inspected.


Pre-Owned Mac Warranty

          • All our pre-owned devices from 2012 include 30-day / 3-Month (Item Specific) that can be extended to 6 months or 1 year.
          • Warranty covers tech support and hardware failures not caused by software, accidental damage – i.e. liquid or by impact.
          • Our techs will be available to troubleshoot software issues by phone or email.
          • For warranty work on hardware, we split the shipping fees, you pay to ship to us, we pay to return to you.
          • Items on Special include a 30-day Warranty which can be extended. 


          New Macs and other Devices


          • Contact us within 7 days of receiving your item(s) for a request for return
          • Returns must reach us within 10 business days after a request for return has been assigned*
          • A 15% restocking fee will be applied on all opened product packaging with shrink wrap removed (if applicable)
          • All return shipping charges are the responsibility of the customer
          • Configure to order / Special order  (CTO) computers are not returnable


          3 Day INSPECTIONS PERIOD

          • Customer satisfaction is guaranteed.
          • All merchandise has a 3 day inspection period money back guarantee to ensure the item is accurately described.
          • If you are unsatisfied with the purchase please notify us within the first 3 days.
          • The customer is responsible for shipping charges for returned items unless the product is not as described.
          • Refunds will be issued once the item is returned and inspected.


          3 Day INSPECTION PERIOD
          Customer satisfaction is guaranteed. All merchandise has a 3 day inspection period money back guarantee to ensure the item is accurately described. If you are unsatisfied with the purchase please notify us within the first 3 days. The customer is responsible for shipping charges for returned items unless the product is not as described. Refunds will be issued once the item is returned and inspected.